The joint platform will target B2C and B2B firms in retail, telecommunications and resources. “Personalized experiences for customers across all aspects of their interaction with a company are a big challenge for many companies,” said Nucleus Research analyst Rebecca Wettemann.
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Accenture, SAP Plot One CX Platform for All
Posted by: Richard Adhikari October 18, 2017 03:39 PMThe joint platform will target B2C and B2B firms in retail, telecommunications and resources. “Personalized experiences for customers across all aspects of their interaction with a company are a big challenge for many companies,” said Nucleus Research analyst Rebecca Wettemann.