Adam Smith famously referred to “the invisible hand” of the free market in his landmark book The Wealth of Nations, and with that made himself one of the very first political economists. Smith’s observation was so on point that most of us assume markets run through the agency of individuals pursuing their enlightened self-interests. A lot of this drove the evolution of CRM as a tool for tracking customers. If you pay attention today, you can notice the not-so-invisible hand functioning in multiple areas.
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Facebook’s Vulnerabilities Surface
Posted by: Denis Pombriant March 7, 2018 12:35 PMAdam Smith famously referred to “the invisible hand” of the free market in his landmark book The Wealth of Nations, and with that made himself one of the very first political economists. Smith’s observation was so on point that most of us assume markets run through the agency of individuals pursuing their enlightened self-interests. A lot of this drove the evolution of CRM as a tool for tracking customers. If you pay attention today, you can notice the not-so-invisible hand functioning in multiple areas.