Wix has launched Ascend, a CRM suite consisting of tools for site promotion, cross-channel customer interaction management, intuitive search engine optimization, content creation for social media channels, lead capture, and the ability to respond to queries automatically. Its chat-centric interface allows real-time interactions with customers. Ascend incorporates some existing Wix offerings: Chat, a Members Area, Automations, Email Marketing and Forms. All interactions with a customer are routed into a single in-box.
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Wix Launches 20-Product CRM Suite for SMBs
Posted by: Richard Adhikari December 13, 2018 11:43 AMWix has launched Ascend, a CRM suite consisting of tools for site promotion, cross-channel customer interaction management, intuitive search engine optimization, content creation for social media channels, lead capture, and the ability to respond to queries automatically. Its chat-centric interface allows real-time interactions with customers. Ascend incorporates some existing Wix offerings: Chat, a Members Area, Automations, Email Marketing and Forms. All interactions with a customer are routed into a single in-box.