There’s a chicken-and-egg issue with digital disruption. Making decisions based on numbers instead of gut instinct is recognized to be a superior approach in many situations, but before you can get to decision making, people have to be able to use things like artificial intelligence and machine learning. Humans are not naturals when it comes to numbers; thinking back to high school algebra is all it takes to convince most of us. Humans are really good at things like relationships and reading faces.
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Disruption Plus
Posted by: Denis Pombriant April 17, 2019 11:33 AMThere’s a chicken-and-egg issue with digital disruption. Making decisions based on numbers instead of gut instinct is recognized to be a superior approach in many situations, but before you can get to decision making, people have to be able to use things like artificial intelligence and machine learning. Humans are not naturals when it comes to numbers; thinking back to high school algebra is all it takes to convince most of us. Humans are really good at things like relationships and reading faces.