Despite the challenges, remote working has accelerated the pace of customer service transformation to digital, expanding opportunities for staff to work from the comfort of their living room (or kitchen!) — and it will occupy a permanent place in the call centers of the future.
Business process continuity can be achieved to the full extend but the employee has to make sure they have good mental health.
I am working for Five Lemon Technology, the stress level is so high for me in last two weeks. I can't even work. Feeling depressed.
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The WFH Model Is Changing Customer Service for Good
Posted by: Fara Haron June 11, 2020 12:29 PMDespite the challenges, remote working has accelerated the pace of customer service transformation to digital, expanding opportunities for staff to work from the comfort of their living room (or kitchen!) — and it will occupy a permanent place in the call centers of the future.
I am working for Five Lemon Technology, the stress level is so high for me in last two weeks. I can't even work. Feeling depressed.