If you’ve had any technical support dealings recently, you may have experienced the wonders of a tech agent taking over your PC remotely — with your permission — and running ghostly commands and installs using remote-access software. I saw this first-hand recently when a Microsoft support engineer had to repair a failed Office installation on a machine of mine. The problem was related to a 32-bit Office being installed on a 64-bit machine, causing Adobe Acrobat trouble.
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GoToMyPC for Android Shines With Striking Simplicity
Posted by: Patrick Nelson November 22, 2013 05:00 AMIf you’ve had any technical support dealings recently, you may have experienced the wonders of a tech agent taking over your PC remotely — with your permission — and running ghostly commands and installs using remote-access software. I saw this first-hand recently when a Microsoft support engineer had to repair a failed Office installation on a machine of mine. The problem was related to a 32-bit Office being installed on a 64-bit machine, causing Adobe Acrobat trouble.