American Airlines created a nightmare for its customers for at least two hours Tuesday. Its electronic reservation system went
down in the middle of the afternoon, forcing the carrier to hold all
flights until after 4:30 p.m. ET. The incident may have exposed a rift between AA and Sabre, the company managing its computerized reservations system, which used to be part of the airline.A glitch in American’s computer reservations caused more than 400 flights to be canceled and scores more to be delayed.
Mystery Computer Problem Grounds All AA Flights
Posted by: John P. Mello Jr. April 17, 2013 12:54 PMAmerican Airlines created a nightmare for its customers for at least two hours Tuesday. Its electronic reservation system went
down in the middle of the afternoon, forcing the carrier to hold all
flights until after 4:30 p.m. ET. The incident may have exposed a rift between AA and Sabre, the company managing its computerized reservations system, which used to be part of the airline.A glitch in American’s computer reservations caused more than 400 flights to be canceled and scores more to be delayed.