Replicant — a tech company providing voice automation solutions for call centers — is solving staffing and customer experience problems with voice AI technology that can “speak” with customers to solve routine issues like rebooking flights, refunding orders, or providing status updates.
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‘Thinking Machine’ Speaks Volumes for Better Customer Service Experiences
Posted by: Jack M. Germain July 29, 2022 08:54 AMReplicant — a tech company providing voice automation solutions for call centers — is solving staffing and customer experience problems with voice AI technology that can “speak” with customers to solve routine issues like rebooking flights, refunding orders, or providing status updates.