Recently McKinsey & Company did a deep dive on supply-chain planning — which you might think is a long way from CRM — but you might be surprised. The shocking finding to me, and the connection with CRM, is the statistic that 73 percent of respondents said that spreadsheets are their primary supply-chain planning tools.
Loading ...
Spreadsheet Mishigas
Posted by: Denis Pombriant March 28, 2022 05:00 AMRecently McKinsey & Company did a deep dive on supply-chain planning — which you might think is a long way from CRM — but you might be surprised. The shocking finding to me, and the connection with CRM, is the statistic that 73 percent of respondents said that spreadsheets are their primary supply-chain planning tools.