I have a love-hate relationship with social media. I love platforms like Twitter and LinkedIn that let me keep up with people I truly value as friends and colleagues, even as we move on to new stages in our lives. I hate social media’s potential for baring intimate details of your life with people you never really cared for, or never even met. That’s why I remain one of the few people on the planet without a Facebook profile. My mixed feelings about social media influenced my initial thoughts about the products software vendors are marketing as social business applications.
Sidney,
Excellent article. Social Networking (SN) has taught us the value of real time collaboration and communication. The Supply Chain can benefit but not by using SN to eavesdrop on customer conversations. That isn't the Supply Chain as I see it.
The Supply Chain includes those employees, vendors and customers that make, store, sell, fulfill, ship, deliver, install and service the products. The Social Supply Chain makes the transactions of these users more efficient, accurate and visible.
Business uses large scale, complex, rigid applications such as ERP; not Twitter and Facebook. The transactions of those systems need to change the data, process and technology they require.
BabbleWare's next generation enterprise software allows the needs of business to be achieved without changing a single line of code in the legacy systems. We enhance the processes to fit the operational needs, add data to improve performance and tracking while introducing any new technology in a matter of hours. As such, Yammer and Chatter, two secure SN's, can be updated in real time with results.
Imagine a Major Account Team all subscribing to transactions that impact their customer. They could be notified immediately of variances they consider meaningful and interactively take action to mitigate the effects. Using browsers, email and even spreadsheets they can communicate with and direct BabbleApps custom built for their needs.
These BabbleApps mold into the legacy environment seamlessly and rapidly, requiring no IT involvement. Collaboration with disparate legacy systems is no longer a barrier. In fact, all of the barriers to innovation are obliterated with our enterprise enhancement software.
So culturally, it may take some time to wake up the sleeping giant that is Operations. I don't believe they need to be made aware of the opportunity that SN's offer. Instead, they just need to know that their own legacy applications are no longer the boat anchor to meaningful improvements they have historically been.
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What It Will Take to Create a Social Supply Chain
Posted by: Sidney Hill May 27, 2011 05:00 AMI have a love-hate relationship with social media. I love platforms like Twitter and LinkedIn that let me keep up with people I truly value as friends and colleagues, even as we move on to new stages in our lives. I hate social media’s potential for baring intimate details of your life with people you never really cared for, or never even met. That’s why I remain one of the few people on the planet without a Facebook profile. My mixed feelings about social media influenced my initial thoughts about the products software vendors are marketing as social business applications.
Excellent article. Social Networking (SN) has taught us the value of real time collaboration and communication. The Supply Chain can benefit but not by using SN to eavesdrop on customer conversations. That isn't the Supply Chain as I see it.
The Supply Chain includes those employees, vendors and customers that make, store, sell, fulfill, ship, deliver, install and service the products. The Social Supply Chain makes the transactions of these users more efficient, accurate and visible.
Business uses large scale, complex, rigid applications such as ERP; not Twitter and Facebook. The transactions of those systems need to change the data, process and technology they require.
BabbleWare's next generation enterprise software allows the needs of business to be achieved without changing a single line of code in the legacy systems. We enhance the processes to fit the operational needs, add data to improve performance and tracking while introducing any new technology in a matter of hours. As such, Yammer and Chatter, two secure SN's, can be updated in real time with results.
Imagine a Major Account Team all subscribing to transactions that impact their customer. They could be notified immediately of variances they consider meaningful and interactively take action to mitigate the effects. Using browsers, email and even spreadsheets they can communicate with and direct BabbleApps custom built for their needs.
These BabbleApps mold into the legacy environment seamlessly and rapidly, requiring no IT involvement. Collaboration with disparate legacy systems is no longer a barrier. In fact, all of the barriers to innovation are obliterated with our enterprise enhancement software.
So culturally, it may take some time to wake up the sleeping giant that is Operations. I don't believe they need to be made aware of the opportunity that SN's offer. Instead, they just need to know that their own legacy applications are no longer the boat anchor to meaningful improvements they have historically been.