The Federal Communications Commission has declared war on the practice of telecom carriers surreptitiously nickel-and-diming their customers through a practice called “cramming.” This refers to those nagging mystery charges that pop up on many consumers’ telephone bills — some 20 million people all together, the government agency has estimated — that range from 99 cents to $19.99 or even more. They are vaguely worded or inconspicuously placed — or both — but the bottom line, no pun intended, is that consumers are charged more than they should be.
The FCC has yet to really do anything positive since Martin left other than say that they will. If they pull this off, having to act on it first, good for them and now let's continue on with all the other things that you said you were going to do. Like first getting our house in order and then putting the telcos in the place the divestiture was meant to do. Not allowing the recombination of these spin-offs to their former glory.
Loading ...
FCC Aims to Get Carriers' Sticky Fingers Out of Customers' Pockets
Posted by: Erika Morphy June 22, 2011 11:01 AMThe Federal Communications Commission has declared war on the practice of telecom carriers surreptitiously nickel-and-diming their customers through a practice called “cramming.” This refers to those nagging mystery charges that pop up on many consumers’ telephone bills — some 20 million people all together, the government agency has estimated — that range from 99 cents to $19.99 or even more. They are vaguely worded or inconspicuously placed — or both — but the bottom line, no pun intended, is that consumers are charged more than they should be.