Many BlackBerry users in Europe, the Middle East and Africa found Monday that their Internet service had inexplicably had gone dark. Some were experiencing a total blackout, with no messaging service, email or Web access available. Others were able to intermittently perform some tasks, such as email or messaging. The origin of the failures was unclear, though telcos in the affected countries were flatly laying the blame on RIM. Some reports traced the problems to the company’s servers in Canada, while others suggested they were due to a server malfunction in the UK.
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Research In Motion's Service Outage: It's Always Something
Posted by: Erika Morphy October 10, 2011 03:15 PMMany BlackBerry users in Europe, the Middle East and Africa found Monday that their Internet service had inexplicably had gone dark. Some were experiencing a total blackout, with no messaging service, email or Web access available. Others were able to intermittently perform some tasks, such as email or messaging. The origin of the failures was unclear, though telcos in the affected countries were flatly laying the blame on RIM. Some reports traced the problems to the company’s servers in Canada, while others suggested they were due to a server malfunction in the UK.