Over the next few years, the growth in online retail sales in markets such as Western Europe, Asia Pacific and Latin America is expected to outpace U.S. growth. Given this increase in cross-border e-commerce, many retailers are rushing to reach new markets. However, the unique circumstances of international shipping call for unique systems and process capabilities. Cross-border shipping is more complex than domestic package handling, and international buyers do not like surprises. Organizations that fail to address complexities up front end up with a poor customer experience, low sales revenue and higher-than-expected costs.
Informative article. Readers may also be interested in this whitepaper on E-Commerce ( http://bit.ly/HJbEFy ), with information on online retail with tips to increase online sales.
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Global E-Commerce: Unique Capabilities Required
Posted by: Craig Reed May 19, 2012 05:00 AMOver the next few years, the growth in online retail sales in markets such as Western Europe, Asia Pacific and Latin America is expected to outpace U.S. growth. Given this increase in cross-border e-commerce, many retailers are rushing to reach new markets. However, the unique circumstances of international shipping call for unique systems and process capabilities. Cross-border shipping is more complex than domestic package handling, and international buyers do not like surprises. Organizations that fail to address complexities up front end up with a poor customer experience, low sales revenue and higher-than-expected costs.