Cloud technology appears to have taken the world by storm. The U.S. government is among those moving aggressively to the cloud, as federal agencies implement a White House generated “cloud first” policy that instructs agencies to give primary consideration to using the cloud for IT solutions. Adoption of the cloud depends on a number of factors: adequate security, appropriate functionality, cost and performance. For both the government and the private sector, a central element in cloud adoption is the Service Level Agreement, or SLA.
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Federal Cloud SLAs: Devil's in the Details
Posted by: John K. Higgins August 7, 2012 05:00 AMCloud technology appears to have taken the world by storm. The U.S. government is among those moving aggressively to the cloud, as federal agencies implement a White House generated “cloud first” policy that instructs agencies to give primary consideration to using the cloud for IT solutions. Adoption of the cloud depends on a number of factors: adequate security, appropriate functionality, cost and performance. For both the government and the private sector, a central element in cloud adoption is the Service Level Agreement, or SLA.