BlackBerry issued an open letter on Monday in an effort to assure customers that it still has a viable future. Consumers might have concerns after reading recent headlines surrounding BlackBerry’s business, the company acknowledged. Most recently, those headlines revealed that it lost $1 billion in its latest quarter and initiated layoffs of about a third of its workforce. Those headlines have also reflected its struggle to compete in the smartphone market.
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BlackBerry to Customers: Seriously, We're OK!
Posted by: Rachelle Dragani October 16, 2013 07:00 AMBlackBerry issued an open letter on Monday in an effort to assure customers that it still has a viable future. Consumers might have concerns after reading recent headlines surrounding BlackBerry’s business, the company acknowledged. Most recently, those headlines revealed that it lost $1 billion in its latest quarter and initiated layoffs of about a third of its workforce. Those headlines have also reflected its struggle to compete in the smartphone market.