T-Mobile’s efforts to market itself as the un-carrier that puts customers first may be impacted by the FTC’s allegations that it has engaged in “cramming” — charging consumers for services offered by third-party companies without their knowledge or consent. “We’re asking the court for an order both to provide refunds to consumers and to also prevent T-Mobile from engaging in any kind of cramming in the future,” said FTC spokesperson Jay Mayfield. T-Mobile’s fiery CEO, John Legere, dismissed the FTC complaint as “unfounded and without merit.”
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T-Mobile's Legere Sputters Over FTC's Cramming Accusations
Posted by: Richard Adhikari July 2, 2014 02:40 PMT-Mobile’s efforts to market itself as the un-carrier that puts customers first may be impacted by the FTC’s allegations that it has engaged in “cramming” — charging consumers for services offered by third-party companies without their knowledge or consent. “We’re asking the court for an order both to provide refunds to consumers and to also prevent T-Mobile from engaging in any kind of cramming in the future,” said FTC spokesperson Jay Mayfield. T-Mobile’s fiery CEO, John Legere, dismissed the FTC complaint as “unfounded and without merit.”