Retailers are quickly realizing the value of adopting technologies that provide insight and analysis of their customers’ behavior and experience. There’s no ignoring the value of a technology that provides a new generation of intelligence and agility, but the hundreds or even thousands of transactions taking place as a system monitors a customer’s every move can strain a retailer’s IT infrastructure. It can impact transaction response times and, ultimately, the business bottom line.
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Retail Be Nimble, Retail Be Quick
Posted by: Amir Alon March 5, 2011 05:00 AMRetailers are quickly realizing the value of adopting technologies that provide insight and analysis of their customers’ behavior and experience. There’s no ignoring the value of a technology that provides a new generation of intelligence and agility, but the hundreds or even thousands of transactions taking place as a system monitors a customer’s every move can strain a retailer’s IT infrastructure. It can impact transaction response times and, ultimately, the business bottom line.