Managing an IT environment can be expensive and challenging. As a result, some companies prefer to rely on service providers to assist with specific projects. Others prefer to utilize managed services for operational work and to establish better services, processes, tools and methodologies to leverage their IT infrastructure. These services are usually offered to customers as IT outsourcing resources or a managed services solution that can be administered locally or remotely. In theory, this concept seems great.
Where IT Managed Services Often Go Wrong
Posted by: Ronny Front December 7, 2010 05:00 AMManaging an IT environment can be expensive and challenging. As a result, some companies prefer to rely on service providers to assist with specific projects. Others prefer to utilize managed services for operational work and to establish better services, processes, tools and methodologies to leverage their IT infrastructure. These services are usually offered to customers as IT outsourcing resources or a managed services solution that can be administered locally or remotely. In theory, this concept seems great.