After building their technical infrastructure and boosting brand-awareness, recent news announcements are pointing to a strong industry-wide emphasis on providing value-added services and increased customer support. Along these lines, Cyberian Outpost (Nasdaq: COOL), an Internet-based retailer of computer products reported a new, broad-based customer-oriented initiative that may raise the stakes in the intensely competitive e-commerce market.
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Cyberian Outpost Announces Free Overnight Shipping on All Products
Posted by: James Hollander & Andy Wang April 13, 1999 12:00 AMAfter building their technical infrastructure and boosting brand-awareness, recent news announcements are pointing to a strong industry-wide emphasis on providing value-added services and increased customer support. Along these lines, Cyberian Outpost (Nasdaq: COOL), an Internet-based retailer of computer products reported a new, broad-based customer-oriented initiative that may raise the stakes in the intensely competitive e-commerce market.