The explosion in the use of mobile devices in the United States is posing a major challenge for the federal government to provide public access to agencies via wireless channels. In an effort to keep pace with technology, the U.S. government launched the Digital Government Strategy in May 2012 with the goal of providing citizen access to federal services and information anywhere, anytime, on any device. The performance of federal agencies in meeting the goals of the strategy has been mixed.
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Feds Struggle to Keep Up With Digital Access Demand
Posted by: John K. Higgins January 14, 2015 12:24 PMThe explosion in the use of mobile devices in the United States is posing a major challenge for the federal government to provide public access to agencies via wireless channels. In an effort to keep pace with technology, the U.S. government launched the Digital Government Strategy in May 2012 with the goal of providing citizen access to federal services and information anywhere, anytime, on any device. The performance of federal agencies in meeting the goals of the strategy has been mixed.