Before you sit down at your kitchen table and lose money shopping for Christmas and holiday gifts, you’d be well advised to learn the rules of the online shopping road. They can be very different from one vendor to another, so shop carefully. Some companies do a great job with customer care. Others don’t. I have been both delighted and burned several times, and I’d like to share some of my personal experiences to help you shop more safely. Amazon, the leader in online shopping, does it right from the customer perspective.
My thumbs down is for Amazon. I used to sell on amazon (for about 6 years) and they treat sellers horribly. They steal from sellers to refund buyers in many cases. They lost all of my respect for being this type of company. I will never buy on amazon again and will flip burgers before I sell there again. Good riddance to amazon! I sell on toucandeal now. 100% honest, it's not as many sales as amazon, but I don't have the stress and toucandeal doesn't control my business. They are fair.
I have a 27" Thunderbolt Display that uses a Thunderbolt cable to connect to a MacBook. The Thunderbolt cable has split open, exposing the internal wires, twice. Since the Thunderbolt cable is built-in/hardwired to the back of the Thunderbolt Display, the entire Thunderbolt Display, which is large and very heavy, needs to be hauled to the Apple store for the cable to be replaced. It would be so much simpler if the Thunderbolt cable could be disconnected from the back of the display, so the customer could replace the cord themselves. This is a terrible design flaw by Apple.
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Beware of Wildly Inconsistent Online Shopping Rules
Posted by: Jeff Kagan December 1, 2016 10:14 AMBefore you sit down at your kitchen table and lose money shopping for Christmas and holiday gifts, you’d be well advised to learn the rules of the online shopping road. They can be very different from one vendor to another, so shop carefully. Some companies do a great job with customer care. Others don’t. I have been both delighted and burned several times, and I’d like to share some of my personal experiences to help you shop more safely. Amazon, the leader in online shopping, does it right from the customer perspective.