Many shoppers would be just fine if they could never set foot in a retail store again. After all, everything is available online: books, groceries, pizza, household necessities, even big ticket items like mattresses and cars. However, 15 percent of people worldwide have a disability that affects their daily life, and many retailers are unaware that their websites are not always accessible to them. The longer retailers wait to create an inclusive online shopping experience, the more money they could lose to their competitors.
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10 Things People With Disabilities Wish Online Retailers Knew
Posted by: Derek Featherstone September 20, 2018 05:00 AMMany shoppers would be just fine if they could never set foot in a retail store again. After all, everything is available online: books, groceries, pizza, household necessities, even big ticket items like mattresses and cars. However, 15 percent of people worldwide have a disability that affects their daily life, and many retailers are unaware that their websites are not always accessible to them. The longer retailers wait to create an inclusive online shopping experience, the more money they could lose to their competitors.