Traditional cable TV providers will face a big competitive threat in the next decade from the Internet, IPTV and 5G wireless. Cable TV typically lands at the bottom in customer satisfaction surveys. That means there is both plenty of room for improvement and plenty of room for new competitors and new technologies to jump in and quickly win. When cable TV companies had no competition, they didn’t care about the customer. They didn’t have to. Users had no alternatives. Back then, the companies focused solely on investors.
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Can Cable TV Survive the 5G Wireless Threat?
Posted by: Jeff Kagan August 30, 2019 10:07 AMTraditional cable TV providers will face a big competitive threat in the next decade from the Internet, IPTV and 5G wireless. Cable TV typically lands at the bottom in customer satisfaction surveys. That means there is both plenty of room for improvement and plenty of room for new competitors and new technologies to jump in and quickly win. When cable TV companies had no competition, they didn’t care about the customer. They didn’t have to. Users had no alternatives. Back then, the companies focused solely on investors.