The entertainment industry has been riding rough-shod over consumers ever since Napster — the original, not the ghastly Napster II — showed up online. Napster’s appearance represented the first act in a commercial revolution that pits ordinary people against the corporate interests who’ve been in control ever since the first recording cylinder and first movie were made. For all of that history, consumers took what was given to them. They liked it or lumped it. But that’s not the case any more.
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P2P and the Return of Customer Choice
Posted by: Jon Newton September 8, 2004 06:00 AMThe entertainment industry has been riding rough-shod over consumers ever since Napster — the original, not the ghastly Napster II — showed up online. Napster’s appearance represented the first act in a commercial revolution that pits ordinary people against the corporate interests who’ve been in control ever since the first recording cylinder and first movie were made. For all of that history, consumers took what was given to them. They liked it or lumped it. But that’s not the case any more.