Every day, employees are bombarded by an avalanche of messages: voice mail items on their desktop and mobile phones, notes on their pagers, e-mail, a fax or two, and perhaps a number of sticky notes taped to their computer screens. At the same time, because of recent technical advances, users are pressured to respond to these messages ASAP: Being unable to reply because one is traveling or out of the office for a meeting, for example, is simply no longer acceptable.
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Merging Voice, E-Mail and More
Posted by: Paul Korzeniowski February 9, 2005 05:00 AMEvery day, employees are bombarded by an avalanche of messages: voice mail items on their desktop and mobile phones, notes on their pagers, e-mail, a fax or two, and perhaps a number of sticky notes taped to their computer screens. At the same time, because of recent technical advances, users are pressured to respond to these messages ASAP: Being unable to reply because one is traveling or out of the office for a meeting, for example, is simply no longer acceptable.