Consumers around the world are becoming increasingly concerned about the trustworthiness of e-commerce. They may have good reason: Cases of identity theft appear in the daily headlines, and we are only now starting to understand exactly how difficult it can be to restore one’s name and credit rating. In recent weeks, we have learned that millions of customers may have been exposed to identity theft through security breaches at ChoicePoint, LexisNexis and Bank of America.
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E-Commerce: It’s All About Trust
Posted by: Tanya Candia April 13, 2005 05:00 AMConsumers around the world are becoming increasingly concerned about the trustworthiness of e-commerce. They may have good reason: Cases of identity theft appear in the daily headlines, and we are only now starting to understand exactly how difficult it can be to restore one’s name and credit rating. In recent weeks, we have learned that millions of customers may have been exposed to identity theft through security breaches at ChoicePoint, LexisNexis and Bank of America.