Call it messaging, multiplied. As the number of modes of delivering messages increases to include e-mail, IM, VoIP, text messaging and voicemail, so do the volumes and different types of messages that companies must manage. “Messaging is not just for kids anymore,” Brian Hicks, co-director of Independent Mobile, a reseller of mobile technologies, told TechNewsWorld. However, this high volume of messaging multiplied is challenging corporate IT departments.
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Firms Must Learn to Manage Multiple Messaging Formats
Posted by: Gene Koprowski April 4, 2006 05:00 AMCall it messaging, multiplied. As the number of modes of delivering messages increases to include e-mail, IM, VoIP, text messaging and voicemail, so do the volumes and different types of messages that companies must manage. “Messaging is not just for kids anymore,” Brian Hicks, co-director of Independent Mobile, a reseller of mobile technologies, told TechNewsWorld. However, this high volume of messaging multiplied is challenging corporate IT departments.