Technology is all around us. We work on computers, listen to MP3 players, talk on smartphones, snap photos with digital cameras and, well, you get the picture. Technology makes every day life easier — when it works. What about when it doesn’t, or at least when you can’t figure out how it does? Many consumers are overwhelmed by the headache of figuring out how to use their newest tech toys. Others need help for their PC-related problems at home. Still others want to learn to use the more advanced product features. What’s a less than tech-savvy consumer to do?
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Consumers on the Hunt for Quality Tech Support
Posted by: Jennifer LeClaire April 19, 2006 05:00 AMTechnology is all around us. We work on computers, listen to MP3 players, talk on smartphones, snap photos with digital cameras and, well, you get the picture. Technology makes every day life easier — when it works. What about when it doesn’t, or at least when you can’t figure out how it does? Many consumers are overwhelmed by the headache of figuring out how to use their newest tech toys. Others need help for their PC-related problems at home. Still others want to learn to use the more advanced product features. What’s a less than tech-savvy consumer to do?