While technology news buzzes around Vonage’s recent IPO and Skype making major moves into the enterprise, there is a nagging issue all Voice over Internet Protocol players face: 911 response. Few can deny the cost saving benefits of Internet telephone services, but the chief concern is emergency situations — when the drawbacks can be deadly. Unless the VoIP user is registered with a name and address, emergency dispatchers cannot determine where the call is coming from.
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VoIP Providers Tackle E911 Issues
Posted by: Jennifer LeClaire June 21, 2006 05:00 AMWhile technology news buzzes around Vonage’s recent IPO and Skype making major moves into the enterprise, there is a nagging issue all Voice over Internet Protocol players face: 911 response. Few can deny the cost saving benefits of Internet telephone services, but the chief concern is emergency situations — when the drawbacks can be deadly. Unless the VoIP user is registered with a name and address, emergency dispatchers cannot determine where the call is coming from.