PC vendors have reduced hardware annual failure rates by approximately 25 percent in the past two years, but there is still room for improvement, according to a benchmark study by Gartner. The research firm defines a hardware failure as any repair incident that requires a hardware component to be replaced. The component can be as trivial as a notebook latch or as significant as a motherboard.
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Report: PCs Getting More Reliable
Posted by: Jennifer LeClaire June 27, 2006 11:34 AMPC vendors have reduced hardware annual failure rates by approximately 25 percent in the past two years, but there is still room for improvement, according to a benchmark study by Gartner. The research firm defines a hardware failure as any repair incident that requires a hardware component to be replaced. The component can be as trivial as a notebook latch or as significant as a motherboard.