Google raised Web surfers’ hackles after a seemingly simple change linking its Google Reader service with Google Talk. The move has raised concerns about privacy and highlighted the delicate balancing act that companies with vast stores of personal data have to perform as they try to improve their offerings. For Google in particular, the incident marks a public relations setback as it tries to add a social networking flavor to its extensive list of Web services.
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Google Kerfuffle Leaves Bloggers’ Feathers Ruffled
Posted by: Walaika Haskins December 27, 2007 12:07 PMGoogle raised Web surfers’ hackles after a seemingly simple change linking its Google Reader service with Google Talk. The move has raised concerns about privacy and highlighted the delicate balancing act that companies with vast stores of personal data have to perform as they try to improve their offerings. For Google in particular, the incident marks a public relations setback as it tries to add a social networking flavor to its extensive list of Web services.