Google arguably is the granddaddy of cloud computing, at least in its current incarnation. So, whenever the Googleplex develops a new feature or capability — or service offering — the rest of the industry takes notice. That was the case last month when Google rolled out a service level agreement that guarantees 99.9 percent system accessibility for users of its Google Apps Premier Edition — a cloud-based suite that includes business-oriented messaging and collaboration apps, along with support and integration capabilities.
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Cloud Computing, Part 3: SLA Spirit in the Sky
Posted by: Erika Morphy November 13, 2008 04:00 AMGoogle arguably is the granddaddy of cloud computing, at least in its current incarnation. So, whenever the Googleplex develops a new feature or capability — or service offering — the rest of the industry takes notice. That was the case last month when Google rolled out a service level agreement that guarantees 99.9 percent system accessibility for users of its Google Apps Premier Edition — a cloud-based suite that includes business-oriented messaging and collaboration apps, along with support and integration capabilities.