Spotify CEO Daniel Ek on Friday issued a public apology for poor communications regarding the company’s new privacy policy. The new policy, which took effect Wednesday, immediately triggered alarm. Several tech publications railed against the terms, and Minecraft creator Markus Persson engaged Spotify CEO Daniel Ek in a Twitter debate that ended with Persson and others quitting the music service. In light of Ek’s subsequent explanation, the debate now appears focused on whether the brouhaha was justified, or if Spotify’s critics profoundly overreacted.
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Spotify’s ‘Sorry’ Fails to Cut Through Confusion
Posted by: Richard Adhikari August 22, 2015 05:00 AMSpotify CEO Daniel Ek on Friday issued a public apology for poor communications regarding the company’s new privacy policy. The new policy, which took effect Wednesday, immediately triggered alarm. Several tech publications railed against the terms, and Minecraft creator Markus Persson engaged Spotify CEO Daniel Ek in a Twitter debate that ended with Persson and others quitting the music service. In light of Ek’s subsequent explanation, the debate now appears focused on whether the brouhaha was justified, or if Spotify’s critics profoundly overreacted.