Expert Advice

The No. 1 complaint that I hear from organizations when discussing IT security is that they don't have enough resources to do everything they need to. It's no mystery why: Take an ever-increasing body of regulations and laws we need to comply with, add to it demands of customers and the business, m...

The relationship between a business and its customers is determined by the interchanges that occur between them. These interactions are complex. They occur over a wide range of communication channels, such as phone, email, Web and text, including some outside of organizational control like social me...

The question "Why open source?" really encompasses two questions for the enterprise to consider: "Why use open source software?" and "Why should I develop my software in a community-based, open source way?" Who should care about the answers to these questions? Well, virtually everyone. As of 2008,...

As our lives grow more connected and more complicated, we strive to manage the influx of information and detail that consumes our daily living. In our everyday life, handling work, bills, family schedules and more is a daunting task even for those with exceptional organizational skills. For those of...

In today's economic environment, the last thing a CIO wants to hear is that the IT security product his or her organization purchased last year isn't going to make the cut moving forward. Sometimes the product simply doesn't work with existing infrastructure or doesn't integrate well with establish...

Changes impacting storage are taking place at every layer of the network architecture: Disk drives are continuing on a Moore's law-like cost/capacity curve, yet concurrently we are also seeing the growth of solid-state technology to overcome the inherent performance limitations of mechanical disk; v...

Hiring a professional penetration tester is often a humbling experience. Using a mix of simple social engineering and technology savvy, a professional is often able to expose dangerous security holes in an organization's IT infrastructure with ease. In a few days, a penetration tester can identify ...

Companies have often focused on projects that save costs -- both operational and capital -- across a wide range of IT functions. The one area where companies have generally shied away from making any drastic changes has been in the area of data center buildout and operations. This area, in most case...

If I were to ask you what you thought were the main causes for business failure, what would your answer be? Lack of working capital; trying economic conditions; severe competition; obsolescence of a product? Actually, if you cited any of the preceding, you probably would be partially correct. I say ...

During this time of economic recovery, it seems that the Internet has remained fairly immune. E-commerce is on track to account for 53 percent of all purchases by 2014, according to Forrester Research. This represents positive growth, but when you put it into perspective based on the Internet's over...