Trends

In 2021, cybercrime caused global damages that cost $6 trillion -- approximately $2 trillion more than the GDP of Japan -- the country with the world’s third-largest economy.

Let's explore key insights into UX design, highlighting essential best practices, common mistakes, and the latest trends that are shaping the future of e-commerce.

Retailers are not wasting any time in pushing the gen AI agenda. However, they may be moving a bit too fast by overlooking some valid concerns about unrecognized risks.

Online shopping returns cost retailers billions of dollars, pump tonnes of carbon dioxide into the atmosphere, and dump billions of pounds of waste into landfills, according to a global plastics cleanup company report.

According to Kumar Dasani, CISO at Digital River, AI’s seemingly boundless potential has spurred concern. The pace of its evolution has suggested capabilities that may be difficult to fathom for some, but it’s also important to stay rooted in reality.

Today’s challenge for CRM vendors lies in simplifying the adoption of sophisticated, out-of-the-box AI models over the complexities of DIY projects, which can be daunting. Simplification is crucial, as AI-powered CRM platforms are revolutionizing how businesses deliver customer experiences.

Mobile payment innovations are transforming commerce by enhancing consumer convenience and boosting sales across online and physical stores. New technologies streamline transactions, with growing adoption among businesses and consumers driving the market forward.

As businesses and industries continue to evaluate the pros and cons of ChatGPT, generative AI, and other artificial intelligence species, some adopters praise its time-saving and innovative benefits. Others are hesitant to trust the new technology. Either way, where gen AI is headed is an ongoing co...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a new Gartner report.