Expert Advice

Disruption drives business failure and success. Most people think technology drives disruption, but technology merely enables disruption -- changing customer needs cause it. This is especially obvious in e-commerce. Amazon's rapid growth and increased customer base got retailers worried. Leaders tho...

Digital transformation has left hardly any industry unshaken. In broadcasting, it's safe to say that it has transformed completely the way we create, deliver and consume content. Undoubtedly, the most noticeable change lies in the shift toward the OTT format. Traditional TV now plays second fiddle: ...

Implementing shipping software can be a big step in scaling your e-commerce business -- providing a way to create shipping labels quickly, to gain access to carrier discounts, and more. With the holidays not too far away, now is the time to get smart about your options. Before deciding to buy, it's ...

From e-commerce to banking applications to healthcare systems -- and everything in between -- if it's digital, users expect it to work at every interaction, and on every possible platform and operating system. However, despite the need to provide a digital experience that delights, research suggests...

I came to tech by accident. Formally trained in public health and international development, I was presented with a problem that needed to be fixed. Suffering from a naturally inquisitive mind as I do, it was only a few rabbit holes later that I found my world blown open by a richly diverse global n...

There is no data showing how many people actually read through click agreements, terms of service and privacy policies before clicking the alluring "accept" button. However, there's research that indicates fewer than 1 percent of people report taking the time to review online terms. Most folks cons...

They say that the key to good security is constant vigilance. As a practical matter, this means that it's important for security and network pros to pay attention to two things: changes in the threat landscape, so they can be on the alert for how their systems might be attacked; and changes and deve...

The business-to-consumer shopper experience has undergone a seismic shift in the past few years, thanks in large part to new technology. Improved personalization enables consumers faced with a vast field of purchase options to select the brand that best meets their needs and desires. Business-to-bus...

Many online businesses rely on Black Friday and Cyber Monday to drive their profit margins. During this four-day period, retailers will see traffic on their site skyrocket. How can retailers make sure their sites are robust and won't fail during this critical period? The answer lies in the applicati...