Social Media Marketing

A Like on Facebook goes a long way. Seventy percent of consumers who engage in social media make purchases from brands they are connected to, according to a new study released by SocialVibe. Connections form when a consumer clicks Like on Facebook, Follows a brand on Twitter or interacts with a bran...

Social media advertising revenues will double by 2016, and native ads -- such as sponsored stories on Facebook and promoted tweets on Twitter -- will be its fastest-growing segment, according to a forecast from BIA/Kelsey. The channel will grow from $4.6 billion in 2012 to $9.2 billion in 2016, pred...

Cyber Monday online sales broke records this year, clocking in at 30 percent higher than 2011, according to IBM Smarter Commerce. Sales are expected to reach $1.5 billion for the day, making Cyber Monday 2012 the biggest online shopping day in history, comScore projects. Including high online sales ...

It makes sense to watch the calendar when putting together a marketing plan. Holidays, seasons and events, after all, drive sales. "There's good reason to ride the coattails of seasonal events and holidays," said Shannon Byrne, marketing coordinator at BlueGlass Interactive. "When done right, it pro...

Facebook reoprtedly is finalizing a new tool for marketers that can help them determine how effective their promotions are and ultimately give them an incentive to stick around as advertisers. The tool lets online retailers follow purchases made by Facebook users who have viewed their ads, although ...

I tried to wait a bit before commenting on the election and the Social CRM implications partly out of respect and in part to give everyone a chance to rev down. Besides, these observations have much more to do with social media than with any political party or policy initiative, so please believe me...

There's no better time to get an offer than a few steps into a store -- or so believes Sensewhere, a company focused on hyperlocal interactions with consumers. It just released Adwhere, a location-based mobile application that can position consumers who are indoors and otherwise out of reach of GPS....

I spent a day last week in Boston attending a conference called the "Inbound Marketing Summit" organized by my friend and former analyst Allen Bonde. Inbound marketing IMHO is taking off in some important dimensions. Inbound marketing is a cool idea that's been pushed by multiple companies recently....

Forty-seven percent of all social media users have used their networks to get customer service from a company, with usage as high as 59 percent among 18-24 year olds, according to a new study from NM Incite. Almost one in three social media users said they preferred to contact a company that way, an...

This week CEO Mark Zuckerberg announced Facebook has reached 1 billion active monthly users. The number is a nice round one for the firm to publicize -- especially in light of the past few rocky months. However, like anything Facebook these days, the announcement was accompanied by a healthy dose of...