Best of ECT News

If one were to conduct a survey of technology publications over the past decade or so, it's a good bet there would be at least one instance in each of those years in which someone declared that "this is the year of biometrics." Full of promise but long constrained by a diverse set of obstacles, biom...

Looking for a franchise opportunity? The World Wide Web is overflowing with Internet-based businesses for sale. Searching for "Internet Franchising" in your favorite search engine will reveal dozens of Web sites promising both online business and franchise opportunities in a variety of Internet-base...

The popularity of social networking sites like MySpace and user-generated content sites like YouTube are inducing traditional news organizations to rethink their approach to the Web. Outfits like Fox News, CNN, USA Today and MSNBC have begun to incorporate social networking tools into their sites, a...

Over the last three weeks I have received an intensive course in what it means to be The Customer, and I really liked it. During that time -- not to mention the preceding six months -- my wife and I have been trying to get our kitchen remodeled. In our journey we have dealt with a broad range of co...

Social networking sites such as MySpace and Facebook provide a means for many people to share their lives with others, but are they and other Webposts that are turning the free content of their subscribers into economic gain, a new form of sharecropping? It certainly seems that way, according to Nic...

Social networking sites such as MySpace and Facebook provide a means for many people to share their lives with others, but are they and other Webposts that are turning the free content of their subscribers into economic gain, a new form of sharecropping? It certainly seems that way, according to Nic...

What should companies do -- and what should they refrain from doing -- when reacting to blog postings about their products or services? Robert Cox, president of the New York-based Media Bloggers Association and a consultant to consumer packaged goods companies, has very specific ideas on the subject...

Renault is marketing a car called the Logan -- a starter vehicle that retails for about US$6,300. A safety conscious consumer may pause before getting in -- but he shouldn't, or at least not more so than he would with any other car. Renault is not cutting corners in its manufacturing process. Instea...

In the early days of the Web, smart small Internet businesses could compete with just about anyone by working to make sure their Web pages were found first on search engines. Fast forward 10 years. Search engines have become increasingly sophisticated. Paid search listings have exploded into the pic...

As personal technology goes, Digital Video Recorders are more than just a replacement for tape-based VCRs: They're a boon to TV watchers and the enemy of the traditional 30-second television advertising spot, for decades the single most powerful and lucrative form of brand advertising. Devices such ...