Best of ECT News

Earlier this month, Sage Software announced it had acquired one of its longtime partners, Corum, a Canada-based provider of CRM technology. It was a significant deal for the company, said Dave Batt, senior vice president and general manager of Global CRM, as the acquired technology matches one of th...

It seems rarer than ever these days that a majority of Americans can get together, rally round a common cause, hash out their differences, and forge a consensus in support of a durable and lasting approach to a pressing and vital public issue. Yet that is what is happening as a groundswell builds fr...

By all accounts, the e-commerce sector is poised for another blockbuster holiday season, with forecasters calling for another year of double-digit growth and sales of about US$27 billion for the fourth quarter, according to Forrester Research. Most retailers are already well underway with plans to c...

Two years ago or so, a handful of upstart companies entered the CRM market offering open source technologies designed specifically for this space. At the time, open source CRM was neither mature nor relevant enough to corporate deployment needs to make much of a dent in the CRM space. Fast forward t...

Enterprise is far from the days when it was enough simply to have a Web presence. More and more sophisticated consumers are shopping for services based not only on what a company offers, but what it offers online and how easy it is to negotiate. A recent study by Keynote Systems, which offers e-bus...

In the never-ending quest to differentiate themselves from competitors, online retailers often turn to content to set themselves apart and enhance the quality of their Web contact with customers and would-be customers. The need to automate the distribution of content has given rise to a fast-growing...

Whether you call it "Voice over Internet Protocol," or a trendier "Voyp" you're joining a widening group of vendors, industry watchers and analysts who see VoIP as SMBs' telephony technology of the future. The key reason most businesses are so interested in VoIP is the cost savings that come from ...

Looking for a Web hosting service provider? All vendors are not created equal. A little consumer education goes a long way toward ensuring you get a host that offers the right combination of products and services -- and at the right price. "There are so many Web hosting providers out there today," s...

Casinos in Nevada might become the first to explore a new area of the Internet gambling frontier, enabling users to gamble on mobile devices while they're in and around casinos. A recently passed law makes Nevada the first state in the U.S. to allow the use of hand-held devices for gambling at casin...

Web surfers are annoyed as hell and they're doing something about it. That's the thrust of the findings in a survey to be released next week by Hostway, a Chicago-based Web site hosting service with more than 400,000 global clients. According to preliminary information from the survey, obtained by t...