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Experity says its AI Care Agent has saved 7,000 staff hours by automating routine follow-ups and reducing call volume in urgent care clinics.

As AI energy demands grow, technologists are eyeing orbital data centers powered by solar energy — but analysts say major technical and economic hurdles remain.

AI-driven simulations are helping organizations close sales execution gaps by turning practice into measurable readiness and performance.

Artificial intelligence is accelerating toward a turning point, and four possible outcomes — from adversarial conflict to human-AI synergy — could determine whether the technology reshapes humanity for better or worse.

A dispute over a predictive analytics platform shows how technology companies risk losing trade secret protection when proprietary workflows, documentation, and data processes aren’t clearly defined as non-public and non-obvious.

Automated imagery is emerging as a core CRM asset, helping SMBs standardize visuals, reduce friction, and strengthen retention across mobile-first retail channels.

Rob Enderle explains how curating a small “inner circle” of specialized AI agents can boost productivity at home and in business, with a look at LG’s CLOiD home robot.

Calix is betting agentic AI can help smaller broadband providers compete by automating workflows across marketing, service, and subscriber interactions.

As discovery commerce accelerates, customer support expectations are collapsing into real time. New research shows delayed responses drive abandoned purchases, lost trust, and missed revenue.