Tech Buzz

Every business needs to understand its audience in order to put together a social strategy that makes sense. A one-size-fits-all template fits no one in the social era. Still, there are some things that you don't do. You don't use social data to creep out your customers, for instance, by revealing t...

There is a growing consensus that China will replace the U.S. as the world's leading superpower in this century, just as the U.S. replaced Great Britain in last one. In the last century, it was the difference between world commerce and manufacturing capacity that mattered; now, the shift could actua...

At a hastily called press conference on Friday, Apple chairman and CEO Steve Jobs offered free cases to all iPhone 4 users to make amends for widespread complaints about the design of the smartphone's antenna, which causes it to lose signal strength when the phone is held a certain way without a cas...

Over the last 10 to 15 years, Apple has done a remarkable job of creating cutting-edge devices that have won the hearts of their users. It forged a special bond with customers and investors that other companies want but don't have. It seemed to be bulletproof. Suddenly, Apple may have a chink in i...

When Apple brings out a new phone, my advice typically is to wait a couple of months for the problems to surface, and then they will either be fixed or known and you can make a more educated decision. However we haven't seen the number of problems with the latest iPhone since, well, ever. To summar...

China has renewed Google's Internet Content Provider license, according to David Drummond, the company's senior vice president of corporate development and chief legal officer. With this step behind it now, Google will be able to continue to provide Web search and local products to users in China. T...

It may be hard to believe in our current overheated cable news climate, but in the days and months after Sept. 11 -- and in the weeks following the 2003 invasion of Iraq -- CNN was actually doing its best to provide in-depth reporting and analysis of the Middle East. CNN International's Octavia Nasr...

One of the things that bothers me about technology companies -- and I could start with Apple and end up with Google -- is that freedom is often part of what we give up when we buy their products. This can range from having to manage too many things, to being locked into a platform, to having no sa...

Even though I had no intention of ever buying a Kin, I'm still pissed off at Microsoft for killing their latest attempt at the mobile phone market. The Kin One and Two now share a dubious distinction: They got less time than Conan O'Brien to build and develop an audience. True, there wasn't a lot of...

The Bilski v. Kappos Supreme Court case was the latest skirmish in the ongoing war over the scope of patents. On the one side are purists who want the patent statute open to new technologies, and on the other are those who wish to see the patent laws more curtailed -- and particularly that the paten...