Social Networks

Google on Thursday announced its acquisition of online polling startup Polar. "At first, it was difficult to find the connection ... opinions and polls?" mused marketing and social media expert Lon Safko. Upon reflection, "the acquisition was about driving engagement and audience to websites," he sa...

Twitter on Monday began testing a new Buy button with a small percentage of its users in the U.S. -- one of the first steps in a larger initiative to build purchase functionality into the service. A small group of brands, including Burberry, Home Depot, Keith Urban, the Nature Conservatory and Sound...

It is a given that a marketing campaign must include a social media element -- especially when a brand is rolling out a new product. What is less certain is on which channel the brand should focus its time and resources. An answer was provided last week by Aol Platforms, which released the results o...

Recommending movies and TV shows you've watched on Netflix to individual Facebook friends just got easier. The company on Tuesday launched a new social recommendation feature that lets users pick and choose the contacts they'd like to interact with after viewing a video. Netflix previously allowed i...

Twitter this week announced that its analytics tool, first made available to advertisers, Twitter Card users and verified users, now can be used by everyone. Twitter's analytics tool lets users click on any tweet to see how people engage with it in real time. They can compare their tweet activity mo...

Salesforce.com on Wednesday announced the debut of the Salesforce1 Community Cloud. The product is launching as a new division for Salesforce.com, on par with its Sales, Service and Marketing Cloud offerings, said Lisa Hammitt, VP of business operations. Built on the Salesforce1 Platform, Community ...

Clickbaiting may soon come to an end on Facebook, which has launched an effort to eradicate it. Posts with clickbait headlines get higher placement in News Feeds -- but 80 percent of the time, users prefer headlines that help them decide whether they want to read a full article before having to clic...

A mother in Walnut Creek, California, recently placed an expensive order for baby formula and diapers that never arrived. Subsequent investigation showed that the package had been delivered but snatched from her doorstep. That's a common enough story in this era of e-commerce, but this one has a hap...

Twitter has reported success with its BotMaker spam-prevention system. Because Twitter operates in real time, BotMaker is designed to work fast to eliminate spammers. Its main goals are to bar spam accounts from being created, to reduce the time they spend on Twitter if they do show up, and to reduc...

Google has acquired Jetpac, according to a statement that appeared Friday on the Jetpac website. Jetpac is the creator of a handful of apps, including City Guides, which analyzes Instagram photos and then automatically creates guides based on the collected data. That information translates into a lo...