Social Media Marketing

When DiGiorno tweeted, "You had pizza. #WhyIStayed," Twitter lit up with criticism of the brand. The hashtag "WhyIStayed" is associated with domestic violence. In response to the firestorm, DiGiorno peppered its Twitter feed with apology after apology, all of them essentially like this: "A million a...

Ads soon will arrive on Snapchat. However, they will not target individual users. Rather, they'll appear in a more generalized fashion within the service's Snapchat Stories feature among shared photos and videos, CEO Evan Spiegel said Wednesday. A new service for disappearing content and ads, calle...

Twitter on Monday began testing a new Buy button with a small percentage of its users in the U.S. -- one of the first steps in a larger initiative to build purchase functionality into the service. A small group of brands, including Burberry, Home Depot, Keith Urban, the Nature Conservatory and Sound...

It is a given that a marketing campaign must include a social media element -- especially when a brand is rolling out a new product. What is less certain is on which channel the brand should focus its time and resources. An answer was provided last week by Aol Platforms, which released the results o...

Twitter this week announced that its analytics tool, first made available to advertisers, Twitter Card users and verified users, now can be used by everyone. Twitter's analytics tool lets users click on any tweet to see how people engage with it in real time. They can compare their tweet activity mo...

Clickbaiting may soon come to an end on Facebook, which has launched an effort to eradicate it. Posts with clickbait headlines get higher placement in News Feeds -- but 80 percent of the time, users prefer headlines that help them decide whether they want to read a full article before having to clic...

Twitter has reported success with its BotMaker spam-prevention system. Because Twitter operates in real time, BotMaker is designed to work fast to eliminate spammers. Its main goals are to bar spam accounts from being created, to reduce the time they spend on Twitter if they do show up, and to reduc...

Facebook chalked up $2.68 billion in ad revenue in Q2, up 67 percent year over year, and mobile ads accounted for about 62 percent of that haul, totaling $1.66 billion. Facebook cracked the $1 billion mark for mobile ads in Q1. "The ability of Facebook to move into the mobile ad space and to monetiz...

Facebook this week launched a feature that allows users to save content from their News Feed that they might want to read or watch later. Called "Save," it is designed help users who may be inundated by links to articles, music clips and videos to separate the wheat from the chaff. "Every day, peop...

Secret last week announced that a recent round of funding, to the tune of $25 million, would help it expand its reach in the social networking space. Since its launch about six months ago, Secret has provided a platform for users to post anonymous notes on topics ranging from the ridiculous to the s...