Social Media

A controversy has erupted over YouTube's practice of taking down graphically violent videos that may be evidence of recent war crimes. YouTube's policy -- similar to other social media platforms -- has been to remove content that contains hate speech, disinformation or disturbing images. In the past...

At least 250 Facebook employees signed a letter to CEO Mark Zuckerberg criticizing the company's hands-off policy against fact-checking ads posted by politicians. "We strongly object to this policy as it stands," says the employees' letter. "It doesn't protect voices, but instead allows politicians ...

The Federal Trade Commission announced settlements of a series of fraudulent marketing charges against two high-profile firms. The actions taken make it clear that anyone who engages in similar illegal behavior will face enforcement action, the FTC said. In the first case, Devumi agreed to settle th...

As technology advances and consumers' expectations and digital sophistication rise exponentially, marketers no longer can focus on delivering static messages, regardless of how "targeted" or "multichannel" they may be. It's no longer enough simply to greet a customer by name.

I wanted to like Kara Swisher's recent piece about Facebook's attempt to wrestle with its demons, but I can't. It feels too much like self-delusion. To cut to the chase, Facebook announced it was forming an oversight board with responsibilities for policing its domain and reducing or even eliminatin...

The Trump administration has begun inserting legal protections into trade agreements to shield online platforms like Facebook, Twitter and YouTube from lawsuits. That move could help lock in America's tech-friendly regulations around the world even as they are being questioned at home. The legal pro...

Digital marketing was the firstborn child spawned from the invention of the Internet. It quickly became the major focus of businesses interactions -- and transactions -- both online and in person. Digital marketing now is fundamental to the success of your business. Why is digital marketing so impor...

An attendee at a two-hour question-and-answer session during a Facebook company meeting held in July leaked a recording of founder and CEO Mark Zuckerberg's comments that reveal deep insights into his thinking.

Facebook has announced three additions to the Portal family: a new Portal, Portal Mini and Portal TV. The devices let users make calls using Facebook Messenger and WhatsApp. The Portal has a new design that resembles a picture frame. The Portal Mini is similar but smaller. The Portal TV looks like a...