Exclusives

The hosting industry has come a long way since Affinity Internet entered the market in 1996. Hundreds of dot-com companies have disappeared or been reinvented. Clients are more sophisticated, with even the smallest operation demanding better products and more personalized service. Fort Lauderdale, F...

Today's corporations -- both large and midsize -- increasingly are turning over the operation and support of network- and Web-based applications to managed-hosting companies. These businesses specialize, either solely or through divisions, on providing high levels of uptime, protecting their clients...

At a time when the Internet represents a notable percentage of many organizations' revenue and market presence, it is becoming increasingly crucial for businesses to ensure their Web sites are performing well. Uptime is no longer enough. Today, organizations must make sure customers enjoy their onli...

Companies jostling for top billing in the crowded Internet search space are spending more and more money on pay-per-click sites. In addition to investing in search engine advertising, many companies are delving into search engine optimization to build the volume of traffic to their sites. By 2005, a...

In 1997, Keith Raffel founded UpShot Corporation, the first company to offer Web-based, hosted sales-force automation and CRM. UpShot launched its initial product two years later. By 2003 its products included UpShot for small and midsize businesses and UpShot XE for larger organizations. Today Raff...

Many consumers who are accustomed to paying $1.00 per song and a minimum of $10.00 per album from iTunes, MusicMatch or Napster typically raise an eyebrow suspiciously at the prospect of AllofMP3.com, a service that charges users roughly five cents per song and offers nearly all its music in AAC, MP...

From the Sasser worms to phishing attacks, the Internet has been crawling with malware this year. Fortunately, there are people like Ken Xie who are ready to fight the good fight. As founder, president and CEO of network-protection firm Fortinet, Xie has seen more than his share of the techno-enemy....

Web performance measurement firm Keynote Systems recently acquired NetRaker, a developer of customer experience management software. Most of NetRaker's employees -- including president and CEO Douglas van Duyne, who became senior director of customer experience products and designs -- joined Keynote...

In October 2003, Lane Bess, who joined Trend Micro in November 2002, was named president of the company's North American operations. Bess, who has 20 years experience in sales, marketing and general management, previously held positions at NCR and AT&T. During his career, he has seen virulent ne...