Exclusives

E-commerce merchants are bracing for escalating threats posed by customer dishonesty and insider misconduct. This trend is exacerbated by the economic downturn, which has tightened cybersecurity budgets, making the marketplace more vulnerable to attacks, including those from politically motivated, h...

EXPERT ADVICE

More Linux Malware Means More Linux Monitoring

TuxCare technical evangelist Joao Correia highlights the perils of delayed system patching in Linux environments, offering vital advice to prevent ransomware attacks and data breaches.

While enhancing CX capabilities brings much-anticipated solutions for marketers and retailers, unchecked generative AI poses a threat to brand reputations, experts caution. Present and future use cases are not only fascinating but can truly help deliver promises to customers, according to Harry Foll...

EXCLUSIVE INTERVIEW

The Future of AI in Retail: Beyond the ChatGPT Hype

Contrary to public opinion, ChatGPT doesn't render other AI forms redundant but complements them, enhancing customer engagement and product discovery, according to Eli Finkelshteyn, CEO of Constructor.

We spoke with Unitea CEO Ketan Rahangdale about the intricacies and the impact of Web3 on marketing strategies and the role engage-to-earn plays in customer engagement.

EXCLUSIVE INTERVIEW

The AI Revolution Is at a Tipping Point

We spoke with Rootstrap co-founder and machine learning expert Anthony Figueroa about the issues surrounding the need for developer controls of machine learning and the potential need for government regulation of artificial intelligence.

We spoke with Robert Brown from BDO Digital about customer analytics in retail sales. He noted that a fundamental notion about the role of technology this year is that it is critical to invest in e-commerce and digital marketing.

EXPERT ADVICE

Retailers, It’s Time To Get Phygital

Attention retailers! Are your stores ready to get phygital? A successful phygital retail strategy blends the useful elements of the in-person customer experience into the digital sphere interchangeably.

EXCLUSIVE INTERVIEW

2023: Year of the Software Developer

Software developers should be thrilled with this year's potential. Yoav Abrahami, chief architect and head of Velo at Wix Code discussed with TechNewsWorld why he sees such a rosy prospect for 2023. 

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