Mobile

Mobile device makers and telecom service providers need to make significant privacy protection improvements for their customers, according to a recent report from the U.S. Federal Trade Commission. The report could become the basis for agency enforcement actions -- not only for smartphones, but als...

Google on Wednesday launched Subscribe with Google and several other journalism-related initiatives. Subscribe with Google lets consumers store credit card information with Google, which can be used to access participating publishers' subscription services. Google takes care of billing, payment secu...

Checking out is the heart and soul of the e-commerce experience. When it goes well, you've got happy customers who are likely to return. When it doesn't, your business can suffer. "Checkout is not only key to driving revenue -- it's key to user satisfaction, order size and retention," said Zephrin L...

Google Pay launched last week, becoming the latest entry in the world of master-brand confusion. The new Google Pay combines features of Android Pay and Google Wallet, brands that each had different brand relationships with customers. That means the master brand message, which should be simple and c...

Vero has been enjoying a surge in user engagement in recent weeks, a trend that may be tied to growing user discontent over recent changes to Instagram's algorithm, along with an assortment of other objections that have been driving users away from the leading social platforms. Vero has rapidly move...

"From the consumer point of view, when you go shopping you have people who help you and service you, and you walk away happy," said FutureProof Retail President Di Di Chan. "What we're doing is bringing the online offline, to centralize that service. It's not just the top VIP shopper who can enjoy t...

Google has launched its long-anticipated Google Pay app, which combines the features of the former Android Pay and Google Wallet into one platform, with new benefits designed to accelerate mobile payment use and retailer participation. The change, originally announced last month, represents a bid to...

The U.S. government has modernized telecom and supporting information technology twice within the last 20 years -- but not without controversy, delays and costly project management. A third modernization currently is under way, under the direction of the federal General Services Administration. The ...