Consumer Protection

For many Western companies, a lack of confidence and basic local knowledge is stifling opportunity for international expansion. There are two key markets that I consider to be low-hanging fruit for U.S. merchants: Russia and China. First, develop a simple strategy for processing international paymen...

A coalition comprising Microsoft, the FBI, financial industry companies and technology firms has taken out more than 1,400 botnets that used the Citadel Trojan to steal victims' online banking information and information about their identities. "This was a lengthy process, and we relied heavily on o...

We've been seeing a gradual reduction of spam in our email in-boxes due to efforts by ISPs and email providers, new laws and education. However, the same isn't true for junk phone calls and text messages. Laws provide some protection from marketing intrusions, and it's possible to thwart much of the...

If Consumer Financial Protection Bureau Director Richard Cordray ever imagined that House of Representatives Republicans would eventually warm up to the bureau, that hope has surely been dashed by now. Rep. Jeb Hensarling, R-Texas, chairman of the House Financial Services Committee, on Monday sent a...

The Consumer Finance Protection Bureau announced last week that it has expanded the Consumer Complaint Database it launched last summer, increasing the number of complaints about credit card companies from 19,000 or so to 90,000. The added data comes from additional players such as mortgage companie...

A Federal Trade Commission investigation of the U.S. credit reporting industry turned up some dismal findings for consumers. The comprehensive study found that 5 percent of consumers identified errors on one of their three major credit reports that were significant enough to affect their eligibility...

EMC has announced it is acquiring Silver Tail Systems, a provider of real-time Web session intelligence and behavioral analysis. When the acquisition is closed, which is expected in the fourth quarter, Silver Tail will be part of EMC's security division, tasked with extending RSA's enterprise securi...

Barnes & Noble revealed this week that PIN pad devices at 63 of its stores nationwide were hacked, putting some of its customers at risk. The company discovered the hacking in September, and for the past month, the FBI has been investigating the case. Fewer than 1 percent of Barnes & Noble P...