Best of ECT News

In the past, businesses typically used lists of leads in a type of marketing strategy that Michael Port, author of "Book Yourself Solid," refers to as "interruption marketing." The goal was to get in front of a potential customer, book an appointment, and sell the product. However, that model is ch...

Funny thing about economic disasters: They tend to spawn a bevy of new businesses. It's not that a recession is the best time for pie-in-the-sky thinking; rather, it's when pie-in-the-mouth issues become most pressing. "The tantalizing successes of some startups, coupled perhaps with the rise in une...

The Information Security Forum may bill itself as the world's leading independent authority on IT security, but the companies and agencies that its members work for are finding themselves more dependent than ever on its computer security expertise. Current trends that are expanding access to network...

Like Alice's Restaurant in the Arlo Guthrie song, the Internet lets you get anything you want -- from views on politics or science and technology or religion to recipes and gossip. Oh, and of course, news. However, few people do more than skim the surface -- and as they do with newspapers, most peop...

Many small businesses fail to fully utilize automated time-reporting tools or shy away from them altogether. However, once a business starts to reach about 30 staff members, time reporting helps them understand costs, improve efficiency, and focus on the right areas, said Journyx CEO Curt Finch. It ...

Big businesses often use big bucks to go green. Small businesses, on the other hand, haven't a dollar to spare even for a good cause like saving the environment. Shouldn't they just pass on the whole green scheme -- at least until the economy improves? Not necessarily. "Effective power management is...

Zappos, online shoe emporium extraordinaire, has been expanding its line of merchandise in recent years -- offering clothes, watches and other jewelry, and even housewares. For the consumer, the shift has appeared effortless -- just more categories to explore on the Web site. Behind the scenes, thou...

The term "journalism" conjures up powerful memories for many people. For some, it's the epic confrontation between Edward R. Murrow and Sen. Joe McCarthy, which ultimately led to the senator's downfall and the end of the Red Scare. For others, it's Walter Cronkite, whose stentorian tones and skill i...

Nothing is as heart-wrenching to an e-tailer as watching a customer abandon a full cart just seconds before consummating the deal. To be so close yet so cashless is more than frustrating; it's harmful to an e-tailer's health. A virtual armory of tools are in use to woo, cajole, prompt and push consu...

You search, you find, you click "buy." Your e-commerce quest is nearly complete. You get to that checkout screen, and you think it's all good. Then the shipping charges get tacked onto your total, and you're left thinking that $9.95 deal didn't end up being such a bargain after all. Then there are t...