If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies softening towards customer service, scheduling, banking, and therapy...
Technology by its nature changes the market. The introduction of efficient solutions spurred by technology to meet consumer demand creates new positive effects across an economy. Plenty of industries -- entertainment, transportation, the press and retail, for example -- have experienced changes in b...
AWS has announced Amazon Sumerian, a new Web-based platform to help developers quickly design and deploy VR, AR and 3D applications without the requirement for complicated tools and training. The platform lets developers build realistic VR, AR or 3D environments, populate them with animated characte...
Vinux 5.0 is a striking example of the flexibility and usability of the Linux OS. Vinux is a fully functional Linux distro that caters to blind and partially sighted users. It's based on Ubuntu Trusty Tahr 14.04.3 LTS and gives users support through 2019. The latest version was released earlier this...
I watched with interest last week's Republican debate and realized very quickly that whatever that was on my TV, it sure as hell wasn't an actual debate. The idea is for us to be able to compare the qualifications and positions of a variety of candidates and then make a more informed choice -- but i...
You don't need much to become a serious runner. There's no big investment in gear or apparel required. "Running is definitely a low-cost sport, which is why it is so attractive," said certified strength and conditioning specialist Scott Greenberg. "I think it can remain that way," he said. "However,...
Samsung on Monday announced two additions to its Galaxy Tab 3 line: 8-inch and 10.1-inch models. Both run Android 4.2 Jelly Bean. There's some talk that the 8-inch tablet might cannibalize Samsung's previously announced 7-inch device. However, Samsung's strategy is hypersegmentation -- that is, iden...
Samsung used all the marketing and showmanship power at its disposal Thursday to take the wraps off its new Galaxy S4 smartphone, which highlights new ways for users to interact with a mobile device while improving the hardware that forms the foundation of its Galaxy product line. "We've taken techn...
There is a new natural-language, speech-based virtual assistant in town: Nuance on Monday introduced Nina to rival Apple's Siri. Nina can be used by smartphone application developers -- or any other type of user who would like to deploy the technology's mix of speech recognition, text-to-speech and ...
Making use of sleek black gloves, sophisticated sensors, a microcontroller and a smartphone, students from the Ukraine have created a device that translates sign language into speech. Called "Enable Talk," the system won first place in the software design category at Microsoft's 10th annual Imagine ...
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